Frequently asked questions
Does booking cost anything?
No, it is completely free for customers. You pay the business directly, not the platform.
Do I need an account or a password?
No password. You sign in with a one-time code sent to your phone number or email.
How do I cancel a booking?
Cancel from "My bookings" (website). Each business sets its own free-cancellation period; if it has passed, contact the business directly.
Will I get reminders?
Yes. Confirmations, reminders, cancellations and changes arrive by SMS or email. WhatsApp notifications require your explicit consent.
What if I cannot make it?
Cancel in advance if you can so the slot opens up for someone else. Businesses may apply a temporary online-booking restriction for customers who repeatedly miss appointments without notice.
Is my personal data safe?
Connections are encrypted, passwords are stored irreversibly and each business's data is kept separate. You can download your data and delete your account any time. Details: Data Protection Notice, Privacy Policy.
How do I add my business?
Sign up for free on For businesses. To be listed on the customer site, complete your profile and get approved.
I did not find my answer
Write or call us via the Contact page and we will help.