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سياسة التقييمات والمحتوى

آخر تحديث: 26 October 2026

هذا المستند متاح بالتركية والإنجليزية؛ تُعرض النسخة الإنجليزية.

Customer reviews help other users find accurate information. This policy explains how reviews are published and which content may be removed.

1. Who can write a review?

A review is written through a personal review link sent by email/SMS to a customer whose booking has been completed, so reviews come from customers who actually received the service. One review is accepted per booking.

2. Review rules

  • Be honest and base your review on your own experience.
  • Do not write insulting, threatening, hateful, discriminatory, obscene or unlawful content.
  • Do not share others’ personal data (phone, address, ID, etc.).
  • Do not write advertising, links, fake/paid reviews or content aimed at disparaging competitors.

3. Moderation

Reviews may be examined by the business or Platform administration; content that breaches these rules or the law may be removed. Being negative is not in itself a reason for removal. Businesses may reply to reviews but cannot delete or edit them.

You can report content you believe is unlawful (contact below). As a hosting provider under Law No. 5651, the Platform removes unlawful content it becomes aware of within a reasonable time.

4. If your account is deleted

When you delete your account, the author information of your review is detached from your account; you can separately request full removal of the review.

Contact

For questions or requests about this document, contact us: